We wanted to thank you once again for the excellent work Menlo Consulting Group did on the “Growing the American Market For Travel To Japan” project you did for our office. We appreciate the hard work put into the report and how accommodating you and your staff were in meeting with us and tailoring revisions to suit our needs. Our head office also appreciated your efforts and sends their thanks and appreciation. You can be assured that our staff in Tokyo will be earnestly taking your research into account as they design future marketing plans for JNTO.

Fumihiro Sampei
Executive Director, San Francisco
Japan National Tourist Organization

Thank you for your quick follow up and the excellent presentation. We were really impressed with the information and insights MCG offered. Our relationship with Menlo has been a good one and we hope to continue to grow together with you.

Joseph Small
President
Alumni Holidays International

Air New Zealand in The Americas has a particularly complex challenge because our part of the world is really a very small proportion of international outbound pleasure travel. When we target our marketing and sales efforts, we need to ensure we know as much as possible about the market and our customers. Menlo Consulting has been a partner of ours in this respect since 1987. It’s not a matter of taking research and applying it the best way possible, rather, it needs to be very carefully interpreted. That’s not a one-time thing, either. A partnership involves regular consultation. Menlo has always been there for us.

John F. Petersen
Acting Vice President, The Americas/Marketing Director
Air New Zealand

VisitBritain has worked closely with Menlo Consulting to research and define strategy for new niche markets. The research has allowed us to formulate a strong, high-result marketing plan to a high-end consumer market, increasing valuable tourism business into Britain.

Sandra Hamilton
Director, Central USA
VisitBritain (Previously British Tourist Authority)

It is always a pleasure to work with the team at Menlo Consulting. Their experience in market research for the travel industry, their familiarity with the markets, and a great "can do" attitude ensure for a great work experience. Menlo has definitely delivered research for Tourism Queensland that has increased our effectiveness in the market.

Jonathon Day
Regional Director, The Americas
Tourism Queensland